CustomerReviews

The machupichu entrance ticket was for a day later than the return train ticket. This was probably a typo, but guide Jamie brilliantly corrected any difficulties with this. He also handled unexpected requests very well during the day. He is an excellent colleague!

The staff at Latin Discoveries have been extremely helpful throughout our journey.

The trip is well planned and organized. It can cater the different needs of our group. Most of the guides are wonderful. The communication is good. I highly recommended it.

Entire itinerary was planned and executed with professional courtesy. Guides like Fabricio in Arequipa , Henry in Cusco were very good and showed and explained us everything . Drivers like Manual and Edwin were excellent in terms of skills and service . Overall great experience. Thank you

We had good times and all good guides

We were very happy with the services that was provided by Latin Discoveries. I worked mostly with Nathalia who would take into consideration my thoughts and ideas and executed them perfectly. Quick to respond, guide while providing friendliness and professionalism. All tour guides and drivers were perfectly matched with our group of 8. Very punctual, friendly, experienced and knowledgeable. Big shout out to Natali from Cusco & Val from Iguazu. Thank you for making our trip most memorable. Will definitely return to South America using Latin Discoveries again!

Daniel was the one who helped us book this itinerary. I have to say it was amazing. Everyday at least one person was with you from picking up from hotel to dropping off to hotel. All the your guys were very good. Everyone knew English and communicated well. I would 100% recommend latin discoveries to everyone.

Latin Discoveries were amazing. They quickly planned our trip with the exact specs that we wanted. The trip was well thought out and gave us time to acclimatize to the altitude whilst still showing us everything we wanted to see. The team were very supportive and answered any questions we had both before and during the trip. Everything ran like clockwork. Both our guides and our drivers were punctual, friendly, experienced, well spoken and fun. Would 100% recommend. Daniel and Douglas were fantastic.

We are very happy with the service provided by Latin Discoveries. Special thanks to Patricia for her assistance, guidance, friendliness and professionalism.

1. I had asked for a guided tour and this was not, I have to struggle for directions and for food everywhere. I don't speak Spanish. 2. I had asked for a group tour and this was not. I have never felt this lonely in any of my previous trips. An incident at Inkaterra, where a guide nearly departed on his boat without me, exacerbated my feelings of loneliness. 3. My accommodation at Cusco has been very disappointing, all I had asked was a room with good heaters, I have spent 2 nights in cold because the heater in my room would auto shut off in 10 minutes. I escalated this with hotel receptionist and was told there is nothing they can do about it. I ended up getting sick with cough and cold with 6 nights without a heater. 4. The guide we had for sacred valley (Shared Service) was very brief in describing things, all he would do is tell us a few sentences about the place and ask us to explore the site on our own. He would not even entertain any questions. In contrast, I observed other guides delivering comprehensive narratives on Inca history and culture. In summary, while Peru’s offerings were impressive, the services and guidance provided by Latin Discoveries in Cusco were highly unsatisfactory. However, I must commend Marco, my guide in Puno, for his exceptional service—attentive, informative, and supportive, he stood out as my favorite person in Peru.

Accessible, excellent communication, attentive to details

What a wonderful experience this extremely well organized trip has been for us ! Latin Discoveries is a must for those wanting to go to Peru and have an exclusive vacation . From the knowledgeable guides , the polite and safe drivers to the well chosen hotels , we could not have asked for anything better . We are already recommending Latin Discoveries to all our friends . Great Job!

We had a good trip and appreciate the excursions set up by Latin Discoveries which were overall very good. However, we had the following problems. 1. We asked in advance, but were not told by our agent about the difficulty for getting cash in Buenos Aires for tips. Other tourists we talked to said their travel agency informed them about the problems of getting cash and recommended that they bring US dollars. We wish we had been told this... would have saved us alot of money in ATM fees because the ATM fees were high and the amount of disbursement was limited which meant we were always looking for and had to pay the fee an ATM machine to get cash for tips. 2. We were told that our guide would help us get a sim card for our phones but, neither our guide or the hotel was able to help with this. We spent alot of time trying to get our phones to work in Argentina and would have appreciated better advice from our agent, namely to get our phones set up before we left for home. 3. There was a lot of confusing information about our trip at Iguazu Falls. Apparently, our agent was not aware of how we were supposed to do the tours from the on property Gran Melia and kept giving us information that conflicted with our driver. In addition, our driver's English proficiency was VERY limited which made things more complicated. This, of course, was problematic. 4. All of our concerns/problems could have been avoided if the Latin Discoveries Argentina agent was more attentive to the routine needs of travelers. Please note that we had great drivers in Buenos Aires and Rio and the Iguazu driver was very nice and tried hard but just wasn't able to speak English very well. The trip was laid out very well, our accommodations were good, and the South American flights were done very well. Latin Discoveries seems to have good contacts with local tourist guides for drivers and the various excursions which they booked for us which were all great.

I am now traveling for more than 30 years and have been exploring the whole world as a professional photographer. I booked private tours in Chile and Bolivia with Latin Discoveries. Being back now I unfortunately can‘t recommend that travel agency. The travel agent in Chile worked messy and slow, made a lot of mistakes and it seems that she didn‘t have any knowledge of the Atacama area. Moreover I didn’t get the private services I have paid for in Chile like a guide with photography knowledge, a whole day tour starts shortly before noon and although lunch is included in a whole day tour don’t expect your private driver/guide team to bring you to the restaurant because they are having a lunch SIESTA!!! You end up with a public transit of the hotel which is never on time or even don‘t come. In Bolivia the food was bad, very low cost and not sufficient. They make you believe that the accommodations in Bolivia are expensive and call it „rustic“ but you can’t expect more than some kind of wooden sheds sometimes without light and cold water. But the guide in Bolivia was great and had knowledges in photography being available the whole day. If you want to enjoy your vacation look for another travel agency!!!

The trip was great. It would be nice if there were an upgraded level of boat tours. We felt a little like cattle and would have appreciated a more personal approach withe the boat tour guides. It would have been nice to be part of a smaller group where we could ask questions.

Latin Discoveries and their team were always available if we needed anything. They arrived early/on time for any trips we had planned or when we needed to be driven to the airport. Esteban was particularly great, and we really enjoyed the Buenos Aires city tour with him. Everyone was so nice and friendly and made our trip very smooth and enjoyable.

Our trip to Peru was amazing! Everything we asked to do was on our itinerary and we felt so well-cared-for by our tour guides and drivers. Would definitely book with Latin Discoveries again and recommend them highly!

We had a lovely trip to Chile. Everything was well planned and went really smoothly- from airport pick ups to tours to hotel stays. Not only was the trips very well planned but our travel expert was available for questions as needed. It was wonderful to explore the different regions of Chile and particularly special to be able to visit Easter Island.

We had a lovely trip to Chile. Everything was well planned and went really smoothly- from airport pick ups to tours to hotel stays. Not only was the trips very well planned but our travel expert was available for questions as needed. It was wonderful to explore the different regions of Chile and particularly special to be able to visit Easter Island.

I and Latin Discoveries made the latin trip together about 3 month long. Daniel tried all my wish to input on the trip. I found Latin Discoveries on internet. First I couln‘t believe the company. But Latin Discoveries is real a company and very very recommandable!!

We had a great time. Tour guides were wonderful, the Casona De Yukay hotel was just incredible in the Sacred Valley. The hotel in Miraflores in Lima was a bit worn and tired. All connections and arrangements went very smoothly. We had to cut our trip short due to a family death and Daniel has been helpful in navigating those arrangements. Our guide in Machu Picchu was excellent. Thank you, Latin Discoveries for an excellent experience in Peru.

I would like to thank Latin Discoveries team and especially Felipe and Macarena for very attentive and smooth organizing of our tour to Chile. It was a fantastic and outstanding experience of visiting different parts of the country! The schedule was very precise and really well planned and organized. Macarena provided maximum information and support during our trip. Guides and drivers were very friendly and professional. To our regret the star gazing observatory in Santiago was out of service, but we hope to visit it in future. Memories about Santiago, Atacama, Patagonia and Easter Island will always remain in our heart!

Nathalia was very helpful, fast and friendly.

We just returned from a trip to Argentina and Peru planned by Latin Discoveries. Daniel, based in Lima, was our primary contact with Daniella, in Buenos Aires, coordinating the Argentina side. Daniel was always available to discuss details of the trip and promptly responded to emails and texts before and during the trip. This was a fully custom designed trip based on our requests. We very rarely use a travel agency since it's usually easier to just book it myself, but I'm so glad we went with Latin Discoveries. They planned all our transportation including airport/hotel transfers, tour transportation, within South America flights and rail travel, booked hotels, and obtained event tickets. They also booked several tours (city, historical, food, wine tours), all with English-speaking guides for us. All of our guides were local, knowledgeable, and nice. All our drivers and guides were always on time and efficient. The hotels were all very nice and the type requested. Amazingly, with all the moving parts, there was not a single glitch in the trip. I cannot praise Daniel/Daniella enough for how well this trip was planned! What a great experience! We highly recommend this company and will definitely use them again!

We just returned home from a fantastic trip to South America arranged by Latin Discoveries. We usually plan trips ourselves but due to this vacation involving multiple stops we went with a travel company. Daniel and his crew were great! We started our trip in Argentina, spending a few days in Buenos Aires and Mendoza. Then we flew to Peru, flying to Lima and then Cusco where we were driven to the Sacred Valley to tour Machu Picchu. All flights and transfers went as planned and the chosen hotels were exactly as requested.. We would not hesitate to use Latin Discoveries in the future. Thank you, Daniel!!

Overall a good itinerary for a first trip to Peru, Excellent transportation coordination, good to great guides, depending which ones. We loved the VIP Inca rail tickets and the full tour of Machu Picchu. We were disappointed by the hotel in Cusco (very noisy and no hot water but the hotel staff was very nice). Hotel in Urubamba was very nice. The other hotels were very basic. We would want 4 stars instead next time. Taquile island tour with lunch was great.

Latin Discoveries planned and fully organized our trip to Patagonia. The trip was fantastic and the company was reliable, efficient, and responsive. The staff is helpful and available. The guides are very nice and interesting and the places we visited were just great! We highly recommend Latin Discoveries!

Thank you Daniel for brief and quick tour of the down town area. Herman has been kind with his help !! In general I found all your staff and guides across all locations very courteous caring and helpful !!! I would certainly recommend you and your company to my friends. Thank you once again for everything!! Warm regards

We reached home safely with loads of unforgettable memories of Peru. Thanking you wholeheartedly for organizing this stunning and well-planned tour of Peru for us. We enjoyed every moment of it. Your staffs were very cordial, experienced and well versed throughout, which made our journey more exciting, informative and fun-filled. This trip is going to stay on the top in my travel memory book.  We will definitely contact you in future for visiting other Latin American countries. In the mean time, we are going to share the wonderful Peru trip experience with our friends in US and highly recommend Latin Discoveries. Please share with us any social media link where we can write a 5-star review. Again, greatly appreciate your thoughtful planning of an indelible trip.

We had a fantastic vacation in Peru. Thanks to Latin Discoveries for taking care of everything. Excellent guides, great tourist locations and prompt service. Special thanks to Daniel for organizing this trip for us.

Everything was great except the fact no one picked us up from the airport on arrival. That scared us, but Daniel was responsive.

Fantastic trip - loved all the places we visited in Chile, Bolivia and Argentina - especially the colorful lagoons in both Chile and Bolivia, amazing vast salt flats of Bolivia and beautiful Patagonia glaciers and mountains in Argentina. Thanks to Latin Discoveries for making this one of a lifetime trip come to fruition.

I would highly recommend Latin Discoveries and would use the company again to plan another trip in South America. We spent 26 days in Chile exploring the Atacama, the Lake district, Patagonia, Easter Island and some time in Santiago with a side trip to Vina del Mar and Valparaiso. Felipe and Macarena were very helpful planning and executing the trip and were very responsive communicating both prior to and during our trip as needed. They handled bookings of all our internal flights and transfers and overall our experience was wonderful. Our accommodations ranged from excellent (San Pedro de Atacama, Santiago, Pucon, Puerto Natales, Easter Island) to acceptable (Puerto Montt and Punta Arenas) so I would recommend that clients thoroughly investigate the options available before booking although I have to say that I thought the choices we made prior to taking the trip looked good. Other that two shared excursions all of our tours were with a private driver/guide which was a definite advantage as far as information obtained and avoiding lines/delays associated with large groups. Our guides for the most part were informative and spoke English well (we don't speak Spanish) with the exception of our guide on Easter Island which was a shame because she was Rapi Nui and could have provided excellent information if her English had been better - as it was , we only understood 30-50% of what she was saying when she was guiding us so whenever possible we tried to listen to other guides who were not native but spoke clear, concise English. Our drivers were friendly, considerate, safe and prompt (with only one exception, being that our driver was 30 minutes late on the day of our international departure for home which caused some unwanted stress getting to the airport to catch our flight home) however for the most part their english was poor and they did not speak much which overall was not an issue. We are not a fan of spending time in cities, much preferring exploring the countryside and natural wonders that countries have to offer of which Chile has a wealth of. So in hindsight we would have NOT booked half day tours in Fuitillar/Puerto Octay, Puerto Montt, Punta Arenas or Santiago/Valpariso as we found that overall we felt that these walking tours were time fillers and our time would have been much better spent in National Parks/Reserves to see more of the natural wonders of Chile. The only other recommendation I would make would be to vary some of the packed breakfasts and lunches as every packed meal contained ham/cheese sandwiches (as well as a piece of fruit, juice, yogurt, a bar of some type and water - so the amount of food was more than we could eat) and my wife and I don't want to see another ham and cheese sandwich for some time!

Happy to have a guide at hand when we are in Brazil. I particularly like Iguazu falls and the guide there. I will recommend Latin Discoveries.

El viaje nos encantó! A pesar de hacerlo con poco tiempo de planificación, Daniela y su equipo nos brindaron una experiencia sumamente completa! Estamos muy satisfechos con el servicio de los guías y las atenciones de los choferes, en especial Gerardo (Buenos Aires), Junior (Iguazú), Alejandro (Calafate) y Valentín (Ushuaia). Definitivamente nos encantarìa regresar!  

From the moment we arrived, we felt taken care of! Having been there, we realize there are some things we could have done and arranged on our own but having never been to South American and we weren't sure where to start, Latin Discoveries took care of everything!!!

We absolutely enjoyed the experience. The views were breathtaking. The tour guides were both knowledgeable and professional. The food was amazing whether it was the lamb or seafood, it was an experience. I look forward to seeing it again.

Incredible guides showing us the history and highlights of Chile. Chile is such an amazing place and I cannot wait to go back and spend more time there, in part because of these exceptional tours. Thank you!

It was a fantastic introduction to Chile

Overall experience with Latin Discoveries was good, dealing with Daniel and other team members via WhatsApp was pretty quick and easy. However, there were couple of instances which i believe can be improved upon. 1. once i had approved the proposal and payment was made, I had to send couple of emails asking if the payment was received or not. 2. the travel books came in as seperate for each country, however for ease of understanding if an overall summary would have been given it would have been good. 3. the travel book came pretty close to our travel so not much time to review and question some of the timing (flight times etc.)

Felipe was so helpful every step of the way. We had planned a two-week plus trip to Chile with several flights involved. He was always available to answer our questions.

We had a very nice trip. The dunes are absolutely amazing, and the whole coast is very beautiful. The only parts kept the trip from being perfect is that the tour company needs to be more communicative about the various tours the day before, so that we could prepare. One hotel was also a weird choice (Pousada Portas da Amazonia), which was located outside of Barreirinhas far from any restaurants, and did not have its own restaurant, leaving us in a difficult situation (again without prior information). Apart from these incidents, it was a great trip over the 9 days.

We received an excellent service from this Agency. Their services were over our expectation always. We must give thanks to all our guides people: Carla, Fernando and Jaime because they were wonderful and kind people, full of knowledge about the terrain, places and history. Without them our trip never could be the same, even it could have been impossible without them. The agency had everything perfectly organized when we arrived at the airport and everything in between: transportation, reservations, hotels, etc. until the last minute, that they took us to the airport to return back home. If you would like to feel secure, safe and in professional hands and at the same time enjoy a wonderful trip to Peru then call this Agency and ask for those guides: Carla in "El Valle Sagrado", Fernando for Machu Pichu and Jaime to visit the Rainbow Mountain.

The tour was great. Great informative guides like Ricardo and Esteban. Also very safe and helpful drivers like Jorge and Mauricio. I would highly recommend booking with Latin Discoveries in the future.  

The Valparaiso guide, Esteban, was fantastic. Interesting, fun, really knowledgeable. The Santiago guide, Ricardo, was very mediocre. He opined too much about how America was bad, and didn't do enough guiding. He was boring. He would ask the kids if they were bored and they would say yes and he would shrug hia shoulders instead of trying to become more engaging. We wasted too much time talking in non-special spots (at the bottom of the mountain) which then limited time in places that were really cool (at the top of the mountain).

I really enjoyed this trip. The country was beautiful. The tour agency kept us busy with things to do and places to see. It was a pleasant time. 

Everything was perfectly organized. Daniel, our agent, was very helpful and courteous. All the guides and drivers were extremely helpful, especially in Peru but really everywhere. The hotels (with the exception of one in Ecuador which we changed) were excellent, high quality, beautiful hotels. A couple of the flight schedules could have been better but I assume that was based on availability. Overall amazing experience and we would certainly recommend your services. Thank you

Our tour was well arranged and we felt very safe and had a wonderful experience.

Our agent Daniel was extremely helpful and great building the itinerary. We loved working with him! He was so fantastic. Peru, Argentina, Patagonia, Rainforest, and Chile all went well. Brazil was a little bit messy and the organization was disappointing in comparison to the rest. The hotel in Rio was absolutely horrible and I had mentioned that before and nothing was changed. We booked months in advance so it being a long holiday weekend should not make a difference. The hotel should have been changed way before as I asked. It was below standard and should not be an option because it was old, dirty, with bugs and run down and in a very unsafe location. For Manaus, our driver was late and no one communicated it to us. I had to reach out and we didn’t have a lot of information. Also, there should have been some options to do the meeting of the waters tour in the rainforest we had plenty of time and we ended up scheduling it last minute because the agent there (Nathalia) didn’t include it and couldn’t get us on a boat. The local agent worked with us instead. It would have been better to have everything paid for and done in advance. So overall, Brazil team could have done a better job. The rest of the teams in the other countries were great!

The planning of our trip was extremely complicated. We started with 6 people doing a 17 day trip, but 2 of them were doing a 14 day "pre-trip", and 2 others doing a 7 day pre-trip. We had difficulty getting flights to Easter Island which caused several changes to the routing of the itinerary. Then, one of the couples backed out due to her health. They subsequently decided they could go. Then, he had health trouble that caused them to cancel. We replaced that couple with 3 people necessitating flight and room changes an additions. All of this was handled with efficiency, politeness, and professionalism!!! During the trip, the inevitable problems cropped up; all were handled appropriately and efficiently. Our group, and especially me who was the main point of contact could not be happier with the service we received. I am so thankful that we used Latin Discoveries for this trip; they were fabulous and more than met expectations.

Latin Discoveries earned high praise from our seven North American tourists. Latin Discoveries was always quick to respond to each of our various difficulties. Every one was impressed with Latin Discoveries’ quick solutions to difficult problems. It is a real pleasure to be shepherded through unknown foreign land dealing with a language which was not our own.

Desde que nos recogieron, el servicio prestado fue de lo mejor. Los guías y el conductor de la movilidad son de primera con un conocimiento único de las atracciones que visitamos y la historia del Peru. Es difícil expresar con palabras que tan satisfechos estamos. No hay pierde con esta compañía, la recomiendo 100%

Everything was just perfect: 1. Every driver was on time (early even), professional, reliable and welcoming. It is truly so relieving to arrive in a new place and have someone waiting for you. 2. The three guides (Julien, Wesley and Fabian) was so knowledgeable, kind, helpful, curious and engaging. They really seemed to love their jobs and their cities, and made our trip so much better. I really cannot tell you enough about how wonderful they were. From the moment we met Julien and he checked us in early to the hotel to our final hours with Fabian, it was a fantastic experience. 3. The hotels were very lovely, especially the two in Brazil. The Arena Leme was simply perfect, with beautiful views and great accommodations. The Samna was so relaxing and beautiful. The Grand Brizo was very business-y but in a central location. 4. The activities were perfect. In addition to the main tours of the locations (Rio's beaches, the Brazilian and Argentinian falls, the Recoleta and the Boca neighborhoods), we thoroughly enjoyed the train ride to Christ the Redeemer, the stadium, the bird park, the Rafain show and the Tango show. 5. The food was pretty good, some places better than others. The breakfasts at all three hotels was excellent. And I'm shocked to report that no one ever had any stomach issues at all (we haven't had such luck other places). The dinner at Rojo Tango was particularly good.

I initially planned a long 6-week trip through Brazil, Argentina, and Chile, but watered this down to 9 days in Brazil and 5 days in Buenos Aires. I picked Latin Discoveries (and will recommend friends to do so) because I love how it is very flexible - I can customize my own itinerary to exactly the time/ locations etc of where I want to be or what I want to do without wasting time on fixed / planned agency tours which may bring me to places I have no interest in. I worked mainly with Nathalia for almost 1.5-2 mths on the plan - where she was the Brazil planner and overall coordinator. On the Argentina side, I worked with Thomas initially (he left, then Daniela) as the Buenos Aires planner. Nathalia have been really patient and professional, and for the most part, very responsive to my queries and have been able to give good advice. I largely planned the itinerary on my own, booked my own accoms and flights, and engaged Latin Discoveries to provide jut the tour / driver / guide services. My experience in Brazil was excellent and beyond expectations - cars used to pick me were generally very new and of good condition (except for the ones provided by a 3rd party IGT tours in Iguazu, where I find both the guide and the car just average), and the local guides which Nathalia works with generally speak good English. I would strongly recommend anyone visiting attraction sites in Brazil to engage a local guide - the guides I was with all have their networks with other tour providers / attraction sites' staff, allowing me to skip long queues buying entry tickets / entering sites - and it felt very much like a VIP experience. All the guides were also very accommodating to whatever I needed. Everything went on really smoothly, and I was impressed with my time in Brazil. The Buenos Aires (BA) leg of planning, unfortunately, is what will contribute to the negative part of this review. As it was a city, I requested only for guide / driver services but was told by Thomas they cannot do only this and so I will need to also join some tour with Latin Discoveries. And so I did for the first 2 days - 2 city day tours, a Rojo Tango show at night, and a Tigre Tour. The rest of the 3 days I booked my own tours online/ did my own F&E. It was on hindsight that I checked the costs of the tours I did with Latin Discoveries after I paid them for the entire trip, and realized that I am paying slightly more for the 5 days in Argentina than my 9 days in Brazil. I engaged them just for 4 tours in total, and 3 days of private pickup / guide services. I feedback many times that I felt overcharged, and they did try to make some changes to offset a better experience in Brazil for me. However, the feeling that I was being overcharged for BA for a cost level I still did not understand left a bitter taste in my mouth. Thomas also left just a week or two before I was about to fly - which I felt added on to the negative experience as there was constant delayed communication and several last minute changes here and there. Overall, I will highly recommend travelers who are planning trips to get a feel of tour costs online ahead of making payments to ensure that the margin is reasonable, especially for city areas like BA where one can easily uber / taxi (the subway card was a little challenging to buy) and where you have plenty of cheaper tour options online to join. For long distance drives / trips to countries where public transport is challenging (eg in Brazil as above), I highly deem Latin Discoveries a valuable partner to work with. I only hope that they look into ideally providing meals for full-day tours, as generally, they are not provided.

We recently took a 30-day trip to Chile with Latin Discoveries, along with our 15-month-old toddler. We flew domestically five times, starting from Santiago and visiting Valparaiso, San Pedro de Atacama, Punta Arenas, and Puerto Montt. Despite the challenges of travelling with a young child, we wanted to explore as much as possible, including day hikes in Patagonia and immersing ourselves in the local culture. We were impressed with Gabriela, our travel agent at Latin Discoveries, who did a fantastic job organizing our complex itinerary and tailoring it to our interests. She took care of every tiny detail, which allowed us to relax and fully enjoy our trip. Our driver, Ariel, was also wonderful and gave us a warm welcome every time he picked us up in Santiago. The accommodations provided by Latin Discoveries were top-notch, and the food was absolutely delicious. I would highly recommend Latin Discoveries to anyone considering a trip to Chile. They truly went above and beyond to make our trip an unforgettable experience.

A wonderful experience in Patagonia and Atacama Desert, made possible by the experience and professionalism of Gabriela. We highly recommend using Latin Discoveries.

Overall working with Thomas went OK. His English skills were excellent in communication however, in planning our trip to Argentina, I was expecting more. The biggest glaring error was in the scheduling our time between Buenos Aries and Iguazú Falls. There was a full day in the original schedule that was wasted until I went over the schedule with him. Booking me on a 530pm flight with nothing to do all day in Buenos Aires when I should’ve been able to spend it all day in the Falls was a mistake. When I pointed it out to Thomas, I told him I wanted to get a Iguazú Falls as soon as possible and I went to the Internet and found out that he had booked me on 530 pm Argentina airline. I found out that they had a flight leaving at noon, I was stuck with a $260 change fee to get there earlier. I should not have had to pay this fee. This is ridiculous. This should’ve been thought out by professionals that I hired to come up with my overall schedule. Why should I be stuck with that fee when it should be paid for by the travel agency, in addition, the initial travel agent in Iguazu Falls was just terrible. After a couple hours I knew that my wife and I would never be happy with her. She lacked detailed information on the area let alone her English abilities were subpar. In addition, her attitude was poor. I dismissed her and had the concierge’s contact the travel agency, and we were very fortunate to have an excellent replacement with Sergio. We also had other great travel agents with Stephen as well Patricia in Uruguay. But the amount of work that I had to be involved with in selecting what I wanted was greater than I expected to set up a trip when a company is being paid big money to do it.

Great capacity in changing the destination last minute and organizing something different. Jorge and Crisso were just the best guides! Cristian as well in Santiago was absolutely great, along with the guide in San Pedro de Atacama. Juan Carlos in La Paz it's absolutely a NO, forgetting things and not engaging with customers.

My family and I had a wonderful trip to Chile. Gabriela was very accommodating with working with me to plan an itinerary that was varied and fit my family's interests. She was also very prompt with responses to my questions. All of the activities and accommodations were great. We had one issue with a late pick-up at an airport, however, Gabriela was very responsive in helping to contact the driver and assure us he was on his way. The driver had had issues with traffic and was very apologetic. We had no issues on other days with the same driver so I think it was just an unfortunate evening. The guides for all of our activities were fantastic. The days felt well balanced and we also had time to relax. I would definitely plan a trip with Latin Discoveries again!

Dear Veronica, Gabriela, Thomas, Viviana and Vincent ( I believe Ieft no one out !). Thank you all for making my holiday so wonderful. I have had a fantastic time in Argentina and Chile. It has been truely exceptional. Maybe for you your country is sort of normal to you, but I can tell you it is not. It is of exceptional beauty !Today we are flying back to the Netherlands (or Ollanda as I noticed Argetinians are more familiar with). Veronica, thank you so much for putting it all together. All planning steps were perfectly planned and executed. Everything to the last detail was perfectly organized. I can see you needed rest after planning my trip! I suspect you are some sort of a perfectionist.Gabriela, thank you for the last minute arrangement of the car. I realized later that I contacted you in the weekend and that you even replied in the evenings ! Increadible dedication to the job.Thomas, we contacted via whattsapp mainly. We did not have contact much and it is difficult to see from my position what your take was, but thank you and for your interest in film photography.Dear Viviana and Vincent, sorry for mixing you up but you have been quite helpfull with all the practical issues of checking in online and the taxi s. It saved me definitely a lot of time and potential missers while checking in online with Aerolinus Argentina. After almost six weeks away from home and work I am going home with a big smile on my face ! and nothing in my mailbox or whatever issues at work will take that away from me. Argentina has won the worldcup, that joy will last for 4 years. You have shown me the best of Argentina, that will last a lifetime!You can all relax now, I am safely traveling home. No more planning to do for you on my behalf. I wish you all the best wishes for 2023 and lot s of happiness in your lifes.Love Max

The trip was amazing and we were very pleased with Latin Discoveries. The guides were all very knowledgeable and friendly. This trip took a lot of coordination by LD and everything went as planned. Highly recommend.

I would recommend more communication and specifically a voice call to answer questions two weeks prior to departure. A negative was that prior to the trip we asked LD for advice if we needed to fill out the online Bolivian migration form before we departed, it is only in Spanish and were told by LD that it not necessary and it was optional. It wasn't optional. We could not get a visa at the land border at Villazon, so agreed to travel to the Uyuni migration office to apply for it. We needed to wait there for 4 hours while Jorge negotiated a transit visa for us -- Jorge did a terrific job with a bad situation. Your survey asks about guides and drivers, of course, some are better than others which can't be indicated. Jorge and Vladimir in Bolivia were by far my favorites. Jorge is very knowledgeable and does an interesting explanation, has a great sense of humor. A highlight was the picnic meals were a terrific experience in wonderful locations. This part of Bolivia is truly out of this world and a wonderful adventure. BTW in northern Chile, the village of Machuca is closed and has been ever since the pandemic. Also in northern Chile, the Moon Valley tour at 4pm, the hottest part of the day -- did we really have to do that? It was too hot for a forced march across the sand dunes, if I had known what it was like I might have opted out. Itinerary formats: Some parts of the itineraries had redundancies, the content was not consistent across tours or countries. Overall I enjoyed the trip, learned a lot about these countries and the people who live there and their history and got a view of their amazing landscapes. A bonus was that we were traveling during World Cup and it was fun to experience the games with South Americans (and other tourists) since we are from the US where it is not as big of a part of the culture.

We signed up a 3 weeks Peru trip. Due to the political unrest situation, we could only able to complete first week programm. Nonetheless, we had super experience with the arrangements for 1st week in terms of the hotel choices, experience tour guides, seamless airport transfers & etc. We sincerely appreciate Daniel (the tour agent who we liased with) on his responsiveness & care when we stranded in Machu Picchu for 6 days due to unavailability of train service. He always go extra miles to ensure the staff & our safety & comfortability. If we come back to Peru (which we know we will), we will definitely engage Latin Discoveries again! 

Perfect trip from start to finish. Not a single problem during a month of travels.

I had a wonderful time in Chile. I was initially struggling to find local tours in South America because it was difficult to find itineraries that satisfied my needs. I then found Latin Discoveries where their tours had the closest match to my expectations. Gabriela promptly reached out to me after I inquired about their program and patiently listened to what I specifically was looking for in terms of the places and landmarks I would like to visit. In the end, she was able to come up with an itinerary that exactly met my needs. The process was seamless from start to finish. All the drivers and guides in each region promptly greeted us when we arrived, and they were very accommodative and informative throughout each trip. I was able to learn so much about the rich history of Chile as well as the people, culture, and landmarks. In addition, Gabriela made sure to send the boarding passes for each domestic flight the day before to ensure we have all the necessary documents. Thank you so much for the wonderful experience!

In general we were satisfied but we have few remarks to make. Accommodation: From our room in Cassa Lepage we could hardly see if the sky was blue or not. It is a bit sad to travel so far away to have a "wall view". In Iguazu we had a Rio view, we had to bend to see the Rio;) In Salta perfect hotel. In Mendoza well located. In San Juan perfect, In Villa Union not appropriate when you have no car. Loved Palo Santo Hotel on our last day in Buenos Aires, Visits : Would have skipped the Tigre visit, it is not worth a full day trip.The trip to Salinas Grande by mini van was really not confortable, The day out to Iruya was interesting but being driven 108kms on a track on a normal car was killing, we should have had a 4x4. Going to Salta Cafayette Salta and the following day Salta Cachi Salta was really long, we should have done Salta Cafayette, night in Cafayette then Cachi Salta, Special thank you to Ariel our guide. Valle Uco visit was great but the visit to Villavicencio was a non event. Talampaya and Ischigualasto visit the same day is too much. We would have had the time to visit Talampaya before going to La Rioja's airport instead of having no program on that day.

First of all I would like to express my deep gratitude to main organizer of trip Daniel and all guides of the company!!!

The staff was amazing. From having tons of knowledge to being passionate about what they spoke. Very attentive crowd and friendly throughout the whole experience. The trip was very organized and stress free. No bad moments with this agency. Book them because they will make your visit unbelievable!

It was a pleasure working with Daniel / Latin Discoveries, Daniel was very responsive to all our questions and requests, he even solved an issue for us during our trip with short notice, that meant a lot to us. Latin Discoveries also offers very competitive pricing, their quote was one of the lowest we received. We will use Latin Discoveries again in the future.

We had a terrific time in Peru. We contacted Daniel at Latin Discoveries just a few weeks before our set-in-stone vacation time and talked to him about some specific things we were interested in doing while in Peru. A couple of days later, he had whipped up a great itinerary with lovely hotels and amazing guides who made each day a wonderful learning experience. The cost was also very reasonable. The meals arranged through Latin Discoveries were excellent, and they met our dietary requests. As soon as we landed, we were met by a Latin Discoveries person at the airport, and each day went off like clockwork. We really didn't have to do anything other than show up, hike, raft, gaze, explore, eat, enjoy, ask our guides lots of questions about a variety of topics, and listen intently. Any time I had a question about the trip, I texted Daniel, and he answered me promptly. I felt he was reachable should there ever be a problem. I wholeheartedly recommend this company for a vacation in Peru or wherever else they provide travel services.

I would like to take a moment to inform you of the incredible service your agent Daniel has provided for my family. On the last day of our 7 person 15 day adventure to your country, I am sad to leave but absolutely impressed with the ease of travel and attention to every detail Daniel provided for us. We travel extensively in this world and every 2-3 years we select a special country to go as a family. 3 years ago, my family choose Peru. I realize from past experience that a tour operator can make or ruin a trip, so I interviewed several of your competitors. I choose Latin Discoveries the first time we communicated! We had some challenges- two years of Covid related cancellations, 7 family members most coming from different states or countries to connect in Lima. Many, many special requests for specific ideas, foods, different off the "path ideas" and time. 7 people from 7-72 have many different desires! We incurred illness, international flight cancellations and other "normal" travel issues. In EVERY challenge, with incredible detail, my wonderful friend Daniel was available to assist us, extended exceptional service with care and humor and a deep knowledge of all possible solutions. If he did not have an answer, he honestly told us so but very quickly communicated again with an answer, possible solutions or recommendations. In a foreign country and without knowing the language or culture, can you imagine the peace and calm that gave me?  Over the past years, with all my questions and requests, this man has also become what I consider a friend. He even stopped by our hotel when we arrived in Lima to welcome us to your country on behalf of Latin Discoveries! Please know that you should be honored to know how he represents your country and Latin Discoveries! He should be commended for his exemplary customer service. We will return to the countries you represent and thank you for the high quality of service Daniel and your staff did to create this outstanding adventure.

I had one of the most amazing trips in my life. Very well organized, professional guides, beautiful places to see, marvelous food. I definitely recommend Latin Discoveries for anyone who wants to travel in the area. Thank you all.

Daphne was wonderful helping us plan this trip. We had never been to Brazil before and had so many questions and she helped answer all of them. She would always get back to us the same day and was even available for calls. Once I got to Brazil, Morgane was super responsive as she was able to help me with my countless questions. Also checked in on me to make sure I was okay and checked into each hotel with ease. Brazil is simply an amazing place - friendly people, great food, economical and beautiful! I'd recommend Daphne and Morgane to help book your trip there!

This is our second trip with Latin Discoveries. We are planning our next trip already. From the arrival in Peru, with our guide waiting with our name on a sign, til the departure, with our guide walking us through all stages of airport security and check in, our trip was fantastic. The hotels were first class, the drivers were prompt and had an excellent knowledge of the city. The guides were very good and also flexible to adjust to things we wanted that were different from the itinerary. We felt safe and secure every day. Getting us through the airport security was an added bonus. A very good company to deal with from planning to the flight home.

GREAT Professionals that planned and delivered a great family holiday at the last minute and in some very difficult circumstances. Our family spent a few years planning/preparing for a trip to Argentina. At the very last minute that trip was cancelled due to coronavirus restrictions. We decided to go to Chile after finding out that travel was permitted there. I changed our flights and then contacted Latin Discoveries and asked if they could plan a vacation. They proposed a wonderful trip that we immediately accepted! One of the things that is important when it comes to having a travel guide partner is “issue resolution”. I don’t like being on vacation and dealing with issues. Even under the most difficult rapidly changing conditions Latin Discoveries and their partners excelled at this. There were multiple government restrictions that were introduced during our visit and could have had a huge impact on our holiday. Latin Discoveries proactively dealt with all this by rearranging our agenda (activities, hotels, and a flight). All of these changes executed by Latin Discoveries and their partners with no stress on me or our family. They were great about informing us about these regulation issues, but they always had a proposal that effectively dealt with the issue and keeping our vacation wonderful. Our family highly recommends Latin Discoveries, We will certainly be using them in the future.

We are so happy that we booked with Latin Discoveries! Our trip was a 5 star experience and completely exceeded our expectations. Daniel worked with me with to design the perfect trip for our family (kids 8 and 10), to balance time at archeological sites and the Amazon. The trip also accommodated both our budget and timeline. Daniel was so knowledgeable, patient and completely customized our trip to spend just the right amount of time in Lima, Sacred Valley, Machu Picchu, and the Amazon. When we arrived, we were greeted by our guide Joanna and driver Carlos. The tour in Lima was very informative and fun. We learned and saw so much more than we would have on our own or in a big group. The day was effortless because all of the entry tickets and transportation was taken care of, plus, would be dropped off in one location, walk along various sites and just when we thought we’d have to turn around and retrace our steps, our driver would be waiting for us! Very efficient! Once in the Sacred Valley area, our amazing guide Valentin and driver Carli took care of us for several days, which was great! Having a local guide allowed us to learn things we would have never had learned otherwise, which was especially fun for our kids! For example, Valentin showed my kids how to make mini tattoos on their skin using berries from a field! They loved it. We also made a few stops to play a few local games and to interact with kids. He also frequently asked for our camera to take the best family photos!! He knew the best locations and poses. We felt very safe the entire trip. Our guide in Machu Picchu, Hector was extremely (extremely) knowledgeable and respectful of the Inca culture, plus he would casually stop on the climb up to let us catch our breath, without making us feel like we were terribly out of shape! Phew. Unfortunately, our trip was cut short because of the COVID-19 pandemic, and we didn’t make it to Puerto Maldonado/Amazon. That being said, the Latin Discoveries team got us on a chartered flight back to Lima when we didn’t think it was possible and Daniel arranged, to our immensely relief, transportation and accommodation in Lima while we waited to return to our home. While waiting in Lima to get back home, Daniel was extraordinarily supportive and helpful. When it came time to leave Peru, Latin Discoveries even arranged transportation for us to the Embassy, which was simply above and beyond what they had to do at that point. We absolutely loved our trip to Peru! The Peruvian people are kind, sincere and not ‘aggressive’ as is in the case in other tourist destinations. We highly recommend Latin Discoveries and cannot wait to book another trip with them!

Everything is very well arranged. We are surprised that the Titikaka lake boat tours are private boat tours. Next time we wish that you can arrange some local seafood restaurants in Lima.

Friendly staff with experience guide and good hotel - restaurant reservation. They have staff ready to help us all the time with what apps when something are not as plan. Only some miss communication about travel to and from El Calafate, but they can arrange to have all places to visit according to the itinerary.

We were satisfied and everything was great if it was not they put efforts to make it great for us

Our trip to Peru was planned with attention to every detail by Silvio and Susana. They gave recommendations for itinerary as well as allowed for changes to be made while we were there. Our guides felt more like friends and were very knowledgeable with watch destination. The food was amazing, just as we were expecting and accommodations felt more like a retreat. I will be talking about this trip to everyone I know and highly recommending Latin Discoveries! This was really a trip of a lifetime!

Excellent service!! Susana, my travel agent, thanks for arranging such a wonderful trip and for your excellent customer service. All the tour guides were very knowledgeable specially Carla. Will definitely book any tour with Latin Discoveries.

Silvio helped us plan an amazing itinerary which made our trip to Peru an incredible and memorable experience. Our drivers and guides for our private tours were professional, courteous, punctual and friendly and were all so attentive to our needs. We were well taken care off every step of the way.

Silvio from Latin Discoveries was the best advisor. We traveled with children. He listened carefully to our interests and wishes, and he provided the best advices to us. He was always available and he was very flexible. At the end, I felt that we built a really good bond getting to know each other! If you are spending the money to travel anyway, it's worth a little extra to get the best advice, because you end up spending your time more wisely, to see and do what you really want to do.

Latin Discoveries is a responsible company and the response of email or Whatsapp from their tour expertise is quick. Private tour is recommended if the language is a problem for the tour is tailor-made with a private English speaking guide.

I had a wonderful experience in Peru. Services are given professionally and beyond expectation. My travel expert, Silvio, had done a great job making sure that our trip going smoothly with good care and flexibility. Glad we made this trip with Latin Discoveries.

We very much enjoyed our trip thanks to your help in organizing everything! All the tours were amazing and the staff/guides who helped us along the way were exceptional! Everyone was accommodating with our needs especially our schedule. Please extend our appreciation to the staff/guides/drivers as well. Again, thank you very much!  

Among all travel agencies offering trips to South America, we decided to go for Latin Discoveries. We asked them to work on our 3-week honeymoon in December 2017 combining Easter Island and Peru and it was the best honeymoon we could have ever imagined. I think what makes them unique is their local presence and their very good knowledge of each country visited. They always recommended us the best options (tour, hotels, flights) while matching our budget. They even got us 2 tickets for the very famous Inca Trail to Machu Picchu!

We traveled with Latin Discoveries in April 2017 for a three week trip across Peru. We especially appreciated the wide variety of archaeological and historic sites that were proposed. The guide's interesting and precise explanations were very helpful. As our first Latin American discovery was a real delight, six months later, without hesitation, we contacted Latin Discoveries again, for our honeymoon, in Ecuador and to the Galapagos. The comfortable haciendas were very typical. and Andres, our guide, was absolutely fascinating during our trip on mainland Ecuador. The Galapagos cruise was of course the highlight of our honeymoon: the excursions, the ship and the crew were amazing! These were both unforgettable experiences in South America. 

We have just returned from our trip and I want to let you now how satisfied we both were with all portions of the adventure. From the initial meeting at the airport in Cuzco to the final boarding in La Paz, the members of your team were with us. There was never a moment of a late arrival, a missed connection, or any time when we felt that our guides didn't have our interests at heart. It was a great trip and look forward to using you again when our travels take us south.  Thank you  

You did succeed in planning an unforgettable honeymoon for us. All of the services were fantastic and we had an excellent time. We were very satisfied with everything you planned and every service that was scheduled for us. The best memory of our honeymoon would be the hike of the Inca Trail to Machu Picchu. We had an excellent guide and it was definitely the highlight of our trip. We would be very likely to recommend Latin Discoveries to all our colleagues as it was an absolutely excellent experience for us.

It was great to have Latin Discoveries plan our family travel to Peru. The email correspondence was timely and they try to tailor your itinerary to what you need. While in Peru, we felt taken care of by their staff. We were in our own group with private transport and our own tour guide. My kids were 12 and 14 and they fully enjoyed the tour guide's explanation of all the different ruins. Our favorite day was the day at Machu Picchu where we learned so much about the Inca civilization. We had a wonderful time and we would highly recommend Latin Discoveries' service!  

All I can say is, our trip was just about as close to perfect as it could possibly be. All of the arrangements you made for us for hotels and activities were excellent. Johana, our guide in Lima, and Valentin, our guide for Cusco, the Sacred Valley, and Machu Picchu, were both exceptional and amazing – they were both very knowledgeable, helpful, and friendly, and their English is very good. Fabrizio, our guide for Arequipa and Colca Canyon, was also very knowledgeable, helpful, and friendly. The trip was absolutely fabulous – we particularly loved Cusco, the Sacred Valley, and Machu Picchu, but we also thoroughly enjoyed Lima, Arequipa, Colca Canyon, and Hacienda de Ficus – wonderful things to see and great guides to show them to us. And the weather could not have been more perfect – great time to be in Peru, even with the World Bank and IMF there, which I am sure kept you all very busy. And thank you so much for the lovely dinner we had at Calle del Medio – we also had delicious meals at Gastón Acurio’s restaurants in Lima (Tanta in Miraflores) and Arequipa (Chicha). Great food, everywhere we went. And, not to be forgotten, all of our drivers were great, amazing in fact, very skilled – Alberto in Lima at the beginning, Mr. Élard in Arequipa and Colca Canyon, Abel in Cusco and the Sacred Valley (and back to Cusco), and Ubaldo in Lima at the end. Riding with them was quite an adventure, and we trusted them completely. The service provided by Latin Discoveries was beyond excellent, you did an absolutely terrific job putting the whole trip together, and I do wish I could have met you.  

Latin Discoveries was very helpful, as much prior to departure as during our stay in Peru. We were constantly in touch with the team and always got efficient replies within the next hours. Any questions and requests we had were very well managed and in a very professional manner. I remember having to ask about tips in Peru as I wasn’t sure what to give to our city guides, and Latin Discoveries was able to get back really fast in order for me to always feel comfortable during my stay!  We really appreciated that our tours were with native guides, that have excellent knowledge of their culture and city. The drivers were also always friendly, with a big smile, even after many hours driving! I would definitely recommend Latin Discoveries to my friends and family. Everything was very well organized during the whole 3-week tour, and the guides spoke very good English!