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WebsitePolicy

Do you have any questions about what can and cannot be done on our website? Do you wonder what we do with your private information?
Read about our Website and Privacy Policy to know where we stand on both matters.

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Website and Privacy Policy

Effective date: November 5, 2018

About

This document sets out the general terms of use of the www.latindiscoveries.com  website. Latin Discoveries (referred to here as "us", "we", or "our") operates as a brand of Gaston Sacaze E.I.R.L.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and our booking services. It also outlines the choices you have associated with that data. This page does not set out our booking conditions. If you are looking for information about booking conditions, please visit our Terms and Conditions page.

Agreement

By using the www.latindiscoveries.com website, you agree to providing personal information to us (or allowing another person to do so on their behalf). You agree that this Website and Privacy Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in this Policy.

Changes

We may update our Website and Privacy Policy at any time for any reason. We will notify of any changes by posting the new Website and Privacy Policy on this page and update the "effective date" at the top. Changes will be prospective only and will not have retroactive effect unless legally required to do so. By continuing to use our website after any such change you will be considered to have accepted the change. You are advised to review this Website and Privacy Policy periodically for any changes.

Contact

If you have any questions about our Website and Privacy Policy, please contact us:

  • By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • By visiting this page on our website: www.latindiscoveries.com/about-us/contact-us
  • By mail: Latin Discoveries, Calle Ricardo Angulo Ramírez 1258-1260 | Urb. Corpac | San Isidro | Lima 27 | PERU



I. WEBSITE POLICY

1. WEBSITE AVAILABILITY

Latin Discoveries reserves the right, at any time, to modify, suspend or discontinue our website, or any content thereof, with or without notice. Reasons may include upgrade, maintenance, repair, prevention of damage or investigation. We shall have no liability to you (including in negligence) if our website is not available for any reason, and we shall have no obligation to you to make sure that our website is available to you at any time.

2. COPYRIGHT

This document and all content on the www.latindiscoveries.com website, services, functionalities, products, texts, logos, photos, graphics, images, videos, audio, music are protected by Copyright law. By using our website, you are granted no right, license or interest to our content that remains the sole and absolute property of Latin Discoveries and cannot be copied or reused.

3. LANGUAGE

Our website and any bookings or transactions conducted through this website are in English only unless arranged otherwise.

4. USE OF OUR WEBSITE

You agree to use www.latindiscoveries.com only for lawful purposes reasonably connected to the intended purposes of our website, and you must not use our website for or in connection with any unlawful or criminal activity. You must not seek to unlawfully gain access to our website or any underlying systems. You must not use our website to market or advertise any third party, including any products or services.

5. LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link to our website in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our website must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

6. DISCLAIMER AND LIMITATION OF LIABILITY

We disclaim and exclude any duty of care which we may owe you in respect of our website and website content, and we shall have no liability to you in negligence with respect to our website or website content.

We provide our website and website content "as is" and "as available", without warranty, guarantee, or promise as to its quality, condition, fitness for purpose, availability, suitability, or functionality. We do not represent or warrant that our website content is accurate, complete or current, and we shall have no liability whatsoever in respect of any use which you make of our website content. We hereby exclude to the fullest extent permitted by law all implied warranties, terms and conditions, and all rights under any law, in your favor, with respect to our websites or website contents.

Our website content has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to ordering any products or services from us that they are suitable for your purposes.

II. PRIVACY POLICY

1. DEFINITIONS

  • Personal Data

Personal Data means information about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

  • Usage Data

Usage Data is data collected automatically either generated by the use of our website or from the website infrastructure itself (for example, the duration of a page visit).

  • Cookies

Cookies are small text files that are stored on your device (computer or mobile device) for data recording purposes.

  • Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Website Policy, we are a Data Controller of your Personal Data.

  • Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

  • Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

2. DATA COLLECTION

When you contact us in person, by telephone, letter, facsimile, email, social media or via the forms on our website, we will collect different types of information for various purposes to provide and/or improve our service to you.

Types of Data Collected:

Personal Data

When using our website, we collect and hold certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Generally, the type of information we collect is what is required for us to facilitate your travel arrangements and booking travel-related products and services. This information may include, but is not limited to:

  • First and Last names*
  • Email address*
  • Date of birth and gender
  • Phone number and full postal address
  • Passport and visa details
  • Travel insurance details
  • Credit/debit card details (including card type, card number, security number and expiry date)
  • Information about dietary requirements and health issues
  • Details of services purchased from us or inquired about

*Mandatory information in order to register on our website and use our online booking form

Usage Data

We may also collect information about how the website is accessed and used ("Usage Data"). This usage data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are text files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our website.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

3. USE OF DATA

Latin Discoveries uses the collected data for various purposes:

  • To provide personalized travel advice
  • To administer our services and arrange the booking of your travel and travel-related products and services in South America
  • To provide customer care and support by sending you updates and/or confirmation about your booking with Latin Discoveries
  • To develop, improve and market our products and services
  • To provide analysis or valuable information so that we can improve our service
  • To monitor the usage of our website
  • To analyze trends in sales and travel destinations
  • To detect, prevent and address technical issues
  • To detect fraudulent activity or for regulatory reporting and compliance
  • To notify you about changes to our service

4. TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Argentina, Bolivia, Brazil, Chile, Ecuador, France or Peru and choose to provide information to us, please note that we may transfer data, including personal data to Argentina, Bolivia, Brazil, Chile, Ecuador, France or Peru and process it there.

Your consent to this Website and Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Latin Discoveries will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Website and Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

5. DISCLOSURE OF DATA

Business Transaction

If Latin Discoveries is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Website and Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Latin Discoveries may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Latin Discoveries may disclose your personal data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Latin Discoveries
  • To prevent or investigate possible wrongdoing in connection with our website
  • To protect the personal safety of users of our website or the public
  • To protect against legal liability

6. SECURITY OF DATA

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. GENERAL DATA PROTECTION REGULATION (GDPR)

Processing your personal data

If you are from the European Economic Area (EEA), Latin Discoveries legal basis for collecting and using the personal information described in this Website and Privacy Policy depends on the personal data we collect and the specific context in which we collect it.

Latin Discoveries may process your personal data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • To comply with the law

Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Latin Discoveries aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please This email address is being protected from spambots. You need JavaScript enabled to view it..

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your personal data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Latin Discoveries relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

8. SERVICE PROVIDERS

We employ third party companies ("service providers") to perform website-related services and to assist us in analyzing how our website is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We use the following third-party service providers to monitor and analyze the use of our Service:

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google collects data by placing cookies on your computer’s browser and uses the information to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy/.

ActiveCampaign

ActiveCampaign provides a marketing platform that allows us to understand how our customers interact with our website and other content thanks to site tracking. Site tracking places a cookie that tracks page views and associates page view data with a contact. A contact will need to be identified (anyone logged in to our website using their membership) so that the site visits are linked to an email address.

ActiveCampaign uses cookies, web beacons and other technologies to customize marketing and provide targeted advertising based upon your interests. This helps us managing our contact lists and sending out automated emails and newsletters.

For more information on the privacy practices of ActiveCampaign, please visit the ActiveCamaping Privacy Policy web page: https://www.activecampaign.com/privacy-policy/

9. LINKS ON OUR SITE

Our website may contain links to other sites that are not operated by us, these third-party websites are not our responsibility. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every wesite you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We are not responsible for the direct or indirect consequences of your navigating to any other website from our website.

10. CUTOMERS REVIEWS

Our website offers a review facility where we can upload our clients’ reviews accompanied with one photo. As you must be aware, anything you post online is available for the world to see and we reserve the right to moderation or deletion at any time. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by any user of our website. The views expressed by other users on our site do not represent our views or values.